Problem with Port 3

[dauntless]

Hi guys, I got the error message below when I started my PRS96 this morning. All the connections seem good and both the pc and the controller restart normally, but I always get this error message. Any hints or suggestions? Thanks in advance, Stan

[jerry_stanek]

Try doing a UR command

[dauntless]

Thanks Jerry. I tried the UR command and reloaded the appropriate driver, but there is no difference to the outcome. I also continued in preview mode, and when I toggle to cut mode the Input #4 (kill switch) light turns red with a flashing yellow circle around it.

Does that mean the controller thinks the kill switch is on?

I have tried setting and releasing the kill switch with no change. Will check the wiring next.

Thanks again, Stan

[srwtlc]

Stan,

Have you recently updated the software? If so, have you updated the firmware in the controller (UI)?

Check the 'Switch #4 STOP Type' under VI and make sure it's set to 0-Nrm Closed Stop.

Check the wiring for the e-stop to be sure one or both the switches in it are connecting. Had one recently that was connecting and after being hit, wouldn't reconnect upon resetting. Control box wouldn't/shouldn't reset though if that was the case.

Check and reseat USB cables, try another port.

[jerry_stanek]

Yes you may have to change it in your VN settings

[dauntless]

Thanks guys! I ran several of your suggestions, but couldn't get the control box to answer the pc, so called Shopbot's tech line. Jeremy walked me through a series of checks, and we found that the computer power supply in the top back of the controller box is not supplying 5vdc to the board. I have another on its way...keeping my fingers crossed! :D