Vectric site

[larry_high]

Have been trying for days to get on Vectric site. Am I the only one having this problem?
Thanks

[tri4sale]

Have been trying for days to get on Vectric site. Am I the only one having this problem?
Thanks

Was on it yesterday, and it just pulled up right now.

[jerry_stanek]

I can get on both forum and vectric

[scottp55]

Larry, Had a friend with a homemade ask me the same question 2 days ago.
No problems here at anytime using Firefox, but I asked Dan if he fixed it.
Here's his reply;
"their site kicked us off for some reason so we changed our IP address and fixed the problem at least for now. don.t know why."
no weather up here yet

Good luck,
scott

[Joe Porter]

I haven't been able to get either the Vectric home or forum since early this week. I can get the customer portal and design and make, but nothing else. I think other people are having problems with this also. I sent them an e-mail, but haven't heard back. they may not have gotten it. I keep getting the message that my computer may not have some or all of the network protocols. I did a Google search on this and have tried everything suggested but no luck. I have Windows 10 and this problem is a popular topic on Google with people having this type of problem....joe







w

[larry_high]

Joe that's pretty much the same here. No forum or Vectric but the portal and lab works
hopfully someone from Vectric will respond.
What search tool are you using? I am using internet explorer and have been told that may be the problem if they, Vectric, has updated their site and the patches failed on those search engines.??
i guess it's wait and see.

[Brady Watson]

Both Vectric.com and Portal.Vectric.com open fine here using Chrome. I suggest trying another browser just for the heck of it.

-B

[Ken Sully]

Got to it toady using Safari. Has been working for the past few days

[larry_high]

As per my internet provider there is a problem with my IP address......Vectric has a block on my IP prefix?
Have sent message to support.
Thanks

[larry_high]

Joe you have PM

[mark_m]

Hello Larry,

I have replied to your support ticket to the Vectric helpdesk, if you can let me have the requested information,
I will try to sort this out for you.

Joe, I think you might be seeing a different problem, the user account that you mentioned that you were tying
to sign-in to the forum with, is not that one that you signed up with.
Did you receive my reply from the support ticket? The ticket is still open on our system awaiting your reply.

Cheers, Mark.

[Joe Porter]

I replied to your reply, Mark, but I think it only went to my wife since she forwarded your reply to me...Lots of replies flying around but not getting to where they need to be. I will try again....joe

[Joe Porter]

Well, this is getting stranger...in the few minutes since I posted the above reply, I tried to get on the Vectric website and forum and It worked!!! However, when I tried to sign in , it said my user name and password was incorrect or invalid. Mark Moran is trying to reach me but his e-mails are going to my wife's e-mail and she is forwarding to me. Anyway, Mark, she will try to answer for me and get this straightened out. Thanks again for your reply...joe

[larry_high]

I am back....not sure what changed.
after seeing your post Joe I tried logging on and that too worked.

Larry

[Joe Porter]

Yep, all is well with me also...joe