Setting up Desktop and VFD is showing EF on the frequency

[EngineeringTeach2016]

I am going through the set up manual and when it tells me to warm up my spindle it says to set the VFD to 200 but it just shows EF and when I spin the knob nothing happens.

How do I fix this?

[scottp55]

Manual says that that is External Fault?

I did find this this in the archive in a Google search of the forum;
"scottp55
09-14-2015, 09:53 AM
Found this EF info in the archives from Brady.
Brady Watson 01-23-2015, 07:35 PM EF on that VFD = 'External Fault'. Please check the physical connection at the spindle and the orange cable. Unlatch it, pull it out, re-seat it and re-latch...with the power OFF. I would inspect the wiring below the VFD to make sure nothing got nicked pulling it out of the crate etc. There is the big orange composite cable that goes up to the spindle from the VFD, a power cable that comes out of the bottom, in addition to a smaller wire that is the actual trigger for the spindle. Make sure this little wire isn't "hurt" in some way. On the new computer, it is imperative that you install the firmware for the outboard controller via the UI command. Otherwise the machine will run unreliably or not at all. It MUST match the control software installed. -B

Oh, DON'T forget to have had ALL power off, for 10 minutes like the manual says before pulling wires and such."

After that, maybe call Tech (with phone charged, and computer and Desktop up and running)?
scott

[EngineeringTeach2016]

Thanks alot Scott, I am going to call tech support before I mess with it.