Whats happening to my bots???

[Austin Shafer]

So at my work I have a 2009 BT48 and a 2012 PRS alpha 60"x144" and I run them both 5 days a week and have normal shutdown and warm up routines. I come in this morning and start up both PC's and boom, error messages pop up on both PC's. I have some pictured. So I started by re-installing the control software on one and it seems fine other than the "X" and "Y" axis are switched. Can someone explain how to switch it back? Also does anyone know why they both would mess up on the same day?2974729748

[Austin Shafer]

Never mind on the switching X and Y thing, I remembered how to do it.

[Austin Shafer]

"Update"

I have them both up and running. I re-installed both control softwares and restarted all computers. On the 2012 Alpha I had to switch the X and Y axis which I remember having to do when we first bought the machine. On the buddy it kept throwing me error messages and both my limit switch inputs were lit so I switched those in VN to normally closed and its working fine...... I have no idea why they both decided to get funky this morning but I have been saying to myself for the past few weeks that I have been happy not to have a problem out of the bots in a very long time! Jinxed myself I guess haha.

[Austin Shafer]

Well my Y axis will not move on the old BT48. Any ideas? The software says its moving but no movement on the machine.

[jerry_stanek]

check to see if the driver has a light on also check the cable. Is your Y settings correct in your values

[Austin Shafer]

check to see if the driver has a light on also check the cable. Is your Y settings correct in your values

What should I be seeing in the values for the Y settings?

Lights are on for all drivers. cable looks good from what I can see.

[knight_toolworks]

I have had my software crash and it resets the unit values on the y. to fix it you need to usually reboot the computer then change it and reboot the software. after that I get the x-y out of bounds message. I have to turn off the warning for them. this happens every few months now.

[Austin Shafer]

So I should have wrote down or taken pictures of the original error messages to find out what happened to both computers to have me re-install the software but I just had to reset the settings to fix the Y axis issue. If it happens again I will record the error messages and find out the root cause and update it on here! thanks for the help!

[carlcnc]

Austin
by chance, are you using W10 on both machines?
Carl

[Austin Shafer]

Austin
by chance, are you using W10 on both machines?
Carl

Running Windows 7 home premium on both PC's.

[carlcnc]

Are the pc connected to internet in any way?

I once had a W7 machine "update" and that screwed everything up, maybe 18 months ago.
An acquaintance who is at Microsoft said they can force some updates to 7 , even if you think you have disabled updates, go figure

[Austin Shafer]

Are the pc connected to internet in any way?

I once had a W7 machine "update" and that screwed everything up, maybe 18 months ago.
An acquaintance who is at Microsoft said they can force some updates to 7 , even if you think you have disabled updates, go figure

That could probably be it. They are both connected to the internet.

[tri4sale]

That could probably be it. They are both connected to the internet.

This is why control computers should never be connect to the internet. Too many chances of something happening in background that messes up. Even sound and video cards software will stealth update when windows update is off.

[Austin Shafer]

This is why control computers should never be connect to the internet. Too many chances of something happening in background that messes up. Even sound and video cards software will stealth update when windows update is off.

Thanks! But we use Dropbox for everything here so I need to be connected to the internet unfortunately.