shopbot link and norton

[abentley]

Hello
Has anyone had any problems with the shopbot link 1.21.3. I installed it and when I open it Norton anti virus removed it I am running windows 10
Thank You

[Gary Campbell]

Alan...
I have never been able to use ANY antivirus successfully on a control computer, especially with SB Link and direct send to the control software. I suggest you remove the AV and disconnect from the internet if you desire a reliable control computer.

[dlcw]

Dido what Gary said. Your control computer should be just that. Not connected to the internet, not getting updated regularly. I'm running on a version of Windows 7 with no updates to it in 5 years. It's not broke so I'm not going to let Windows fix it. I have SBControl, SBLink and Aspire and that's it on the machine. No AV software. Runs great and doesn't have comms lost problems.

Not sure how Windows 10 will behave without internet connectivity. When I tried Windows 10 a couple of years ago on my main computer, it seemed to have fits if it couldn't find the internet. Removed it, went back to Windows 7 and life is good.

[abentley]

The problem is on the design computer. The control computer is just for the shopbot. It has windows 7
Thank You

[dlcw]

I use Windows 7 and Windows AV on my design computer and have not had any problems with any programs. I use SBLink on my design computer to print nesting layout sheets when cutting parts as my in shop control computer does not have a printer attached.

[tri4sale]

The problem is on the design computer. The control computer is just for the shopbot. It has windows 7
Thank You

Norton will flag programs that aren't used by a lot of people as bad / suspect and quarantine / delete them. Usually if you are quick with the mouse when you first run it you can click on the Norton popop (down by the clock) and tell it to allow the program. That's what I have to do for some custom software Norton doesn't recognize. There might be another way thru the Norton control panel to tell it SB link is safe.