View Full Version : Can't Connect!!!
znicholas
01-15-2010, 01:29 PM
A while ago i knocked the computer i used to run the shopbot on the floor and it broke, i had it fixed and re-installed the software and now when i try to run the Shopbot 3 software it opens and tries locate the tool and comes up with a yellow box that says the shopbot is present but not responding. please help, thanks.
Gary Campbell
01-15-2010, 01:44 PM
Zach...
Have you installed the firmware and the drivers?
Gary
znicholas
01-19-2010, 12:06 PM
i installed the drivers and when i try to install the firmware it comes up withe firmware downloader window and then doesn't do anything that i can see. help again haha
wberminio
01-19-2010, 12:44 PM
Zach
To install firmware you need to
Hit the load firmware in the control software
Turn OFF your control box
Wait 30 sec
Turn ON Control box
Firmware will load automatically
Erminio
znicholas
01-19-2010, 01:47 PM
i ran the LOAD_Controlbox program and says that the system is hooked up right but there was a transmission problem, i have changed the port that the cable is plugged into and it says the same thing.
wberminio
01-19-2010, 02:07 PM
Zach
I ran into the same issue yesterday.
Shut down your control box and computer.
Wait a few minutes and start it up again.
Then install firmware again as I explained above.
znicholas
01-19-2010, 02:27 PM
i did what you said and it comes up with the firmware update window and then the progress bar doesn't appear and i have let it sit for about a half an hour and it hasn't changed.
wberminio
01-19-2010, 02:31 PM
Have you checked your connections between your control box and computer?
Erminio
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