Shaft on x-2 stepper froze

[panelman@bayou.com]

The shaft on the x-2 stepper froze during a cut. It is a Vexta PK299-01aa on a prt 96. Naturally, we're in the middle of a large order and was smart enought to know we needed to keep an extra motor on hand but to dumb to pick up the phone. Any help appreciated.

Thanks
Frank

[panelman@bayou.com]

Poblem solved!!
Thanks to Frank at Shopbot the frozen stepper seems to be cured.
Thanks
Frank