Preview file not matching original file

[Brad Walker]

Strange problem with my 10 yr old Desktop today.

Using a file I've used before, it's not cutting in the right location.

Preview shows the setup in attached photo SBProfileDisplay.jpg (area to be cut off center)

But should be what's in Aspire and in second photo SBShouldBe.jpg (area to be cut in center).

Any guesses as to what's wrong?

Thanks.

[scottp55]

Not sure Brad,
But the material size and the offsets are different from each other for some reason??
Did you change them,or import someone else's file and save it(Vectric uses the last file saved saved as default)

VERY possible I'm not understanding the problem, even with our machines our machines being the same year even!
I'm on VCP 11.5** and it just looks odd to me :(

scott

[Brad Walker]

Not sure Brad,
But the material size and the offsets are different from each other for some reason??
Did you change them,or import someone else's file and save it(Vectric uses the last file saved saved as default)

VERY possible I'm not understanding the problem, even with our machines our machines being the same year even!
I'm on VCP 11.5** and it just looks odd to me :(

scott

Yes, very odd to me, too. I can't figure out why it's showing the different offsets. Didn't do anything, same file I've used dozens of times in past, same material, same everything. Worked last month, didn't today. Even tried creating a new file with Aspire, but no difference. It cuts off the material.

[robtown]

Yes, very odd to me, too. I can't figure out why it's showing the different offsets. Didn't do anything, same file I've used dozens of times in past, same material, same everything. Worked last month, didn't today. Even tried creating a new file with Aspire, but no difference. It cuts off the material.

one of those previews shows material size to be 6” x 6” , the other 4.875” x 4.875” ?

[scottp55]

Call it "Gremlins" Brad,
And change material size and offset back to correct...and then "Recalculate All" and "Save".

See how that works out?
PITA, but it'll probably get you going again.
scott

[Brad Walker]

one of those previews shows material size to be 6” x 6” , the other 4.875” x 4.875” ?

The 4.875" version is what is in the preview. And it's more or less what it cuts.

BUT the 6" x 6" version is what's in the actual Aspire file and what I want to be cut. I can change the parameters in the preview, but it doesn't change the actual cut.

[Brad Walker]

And change material size and offset back to correct...and then "Recalculate All" and "Save".

See how that works out?
scott

Don't know where you're suggesting to make the change. It's already the correct size and offset in the original Aspire file. And if I change it in the Preview, there's no place to save the change -- it doesn't do anything that I can see.

I know it's not the original file that Aspire created because I've used an old shopbot file that worked in the past, and I've also tried creating a new one. Same problem -- it doesn't cut where it should and the preview is not what's in the file from Aspire.

[scottp55]

All I can think of off the bat is PP;
OR SB3 got corrupted somehow, and you may have to do a UR to factory settings?
(after saving these settings if you've modified from default)

IF it's showing correctly in the Aspire preview, and it's not cutting that...99.99% it's in the machine or it's OS, or PP.
I'm at a loss otherwise, as I've never had that happen.

Sorry I can't help more.
scott

[Brad Walker]

Thanks for trying, Scott. I've contacted Tech Support, will follow up with what they say.

[bill.young]

Brad

Does it actually cut in the wrong place, or does the Preview just look weird? The ShopBot previewer doesn't know anything about your blank size etc so just bases it off of the file.

Try changing the material settings in the previewer to match the original settings, with the blank being 6" x 6" and the X and Y offsets being 0's instead of -0.0625, and see if it looks the same as your original?

Bill

[Brad Walker]

Brad

Does it actually cut in the wrong place, or does the Preview just look weird? The ShopBot previewer doesn't know anything about your blank size etc so just bases it off of the file.

Try changing the material settings in the previewer to match the original settings, with the blank being 6" x 6" and the X and Y offsets being 0's instead of -0.0625, and see if it looks the same as your original?

Bill


It actually cuts in the wrong place. Already tried your suggestion, no help.

ShopBot is helping me with the problem. They think it may be a hardware issue, but still investigating.