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Stephen50
08-05-2024, 01:21 AM
Looking for technical assistance my desktop 18x24 will not turn on. When the toggle switch is flipped up the machine fails to turn on. Checked the electrical outlet breaker not tripped checked another outlet not on same circuit machine will not turn on. The computer operates and the cable to the machine. The question is does the desktop have a reset mechanism? Previous to this situation the machine always turned on no error messages were displayed.

scottp55
08-05-2024, 05:12 AM
Never had THAT happen on 2 Desktops(think that's what you have).
Don't know about a reset button.
Kinda think it would be a bad power switch?
Call SUPPORT I think.
scott

ken_rychlik
08-05-2024, 07:50 AM
Plug a fan or hair dryer in the same outlet going to the machine and that would be an indication of the house power working or not. Depending on your electrical knowledge, I would start with a volt meter. Then check voltage going to and through the switch. I think on mine the estop switch was the power switch as well. I do believe there was a fuse inside the back plastic cover on the one I had. If you have power going through the switch, then I would pull the cover off of the back controller area. You should be able to find incoming voltage there as well.

If you are not comfortable playing with electricity, it would be best to find some local help.