We purchased a ShopBot PRS Standard with Indexer a few years ago and now we are getting ready to set it up. Unfortunately, we can't get the ShopBot Program to see the indexer.

I followed the instructions in the book and made sure all the channels were down except the 5 channels, made sure the channel settings matched the VU = 16, VS = 180/240.

Not sure what I am missing.

Any help would be appreciated.

Thank you.